• Hotel and Hospitality

    Level 4 and 5 course

    Progress onto University final Year

About the course

Prepare for an exciting career in the hospitality industry through the Hotel Management course. Students on our online Hospitality Management program will undertake a Level 4/5 240-credit course, designed to prepare students with the skills needed to be a competent employee in the hospitality industry. During the Hotel Management program, students will have the ability to access tutor support and webinars, a social learning forum, and additional materials to help in the completion of their diploma.

We offer a range of learning options from Distance Learning to Blended Learning, visit the Learning Options page to learn more. Each module consists of 40 guided learning hours of material with an additional 30-50 hours worth of optional materials that comprise of recommended exercises, recommended readings, Internet resources, and self-testing exercises. Additional teacher led learning hours are provided in our Blended packages. Upon passing the online assessments and written assignments, students will be awarded an ATHE diploma and will be able to top up to a bachelor’s degree.
Awarding Body
The Hotel and Hospitality Course has pricing options to study at level 4, level 5 or both and also has three modes of learning you can choose from:

Distance Learning
Blended Learning
Blended Learning Plus

A full description of each learning mode is available here.

Students can make payment using one of the following methods:

Credit or debit card*
Bank transfer
Paypal
G-Pay

Fees and what's included in each learning option are listed below in the Course Options section.

* Initial deposit is payment via STRIPE by Credit or Debit card or G-Pay. Contact us for other payment methods.
All course material, including online modules and written assignments
Bookable personal tutor support with 1-2-1 video conference sessions
Dedicated student support
Access to an online social learning forum
Access to Virtual Campus
Assignment marking and feedback


As we offer 3 different learning modes please see additional features in the price panel below
On completion of this course students have the opportunity to complete the third year of a degree programme (BA Top up) from a range of UK universities. The Top up programme can be studied online or on campus.

Students can apply to any university offering the BA Top up, listed below some universities that offer the BA Top up programme in Hotel and Hospitality:

University of Derby
International Hospitality Business Management (Top-Up)

Bournemouth University
BA (Hons) International Hospitality & Tourism Management

University of Central Lancashire
Management in Hospitality BA – Top up

University of Sunderland
International Tourism and Hospitality Management (Top-Up) BSc (Hons)

University of Northampton
International Tourism Management (Top-Up) BA
To enrol onto the level 4 course, you must be at least 18 and have a full secondary education. Before enrolling onto the level 5 course, you must have attained a level 4 or equivalent.
Food and beverage operations
Students will gain an understanding of the processes involved in food and beverage operations, including practical aspects of food and beverage production and service.

Food safety and hygiene
Students will understand the need to comply with regulations and effectively manage procedures for ensuring food safety.

Hospitality and hotel housekeeping
Students will understand the role of the housekeeping department within a hospitality setting. This unit will identify the importance of the housekeeping department and the impact it has on the hospitality operation.

Customer service
Students will be able to understand the importance of a customer focused hospitality establishment in a competitive environment by carrying out research on customers’ requirements and expectations. Students will also gain skills to deliver excellent customer service and evaluate the benefits of exceeding customers’ expectations.

Front office operations
Students will understand the role of the front office department within a hospitality setting. This unit will identify the importance of the front office department and the impact it has on the overall hospitality operation.

Accounting and cost control
Students will understand the principles of costing within hospitality and the contents of key financial statements used, along with the basic accounting techniques used to produce and analyse them.
Global tourism and hospitality
Students will understand the size and scope of the global tourism and hospitality industry. The unit examines the influences that affect it and the growth of its brands within international markets.

Marketing
Students will be able to understand the key principles of the marketing concept and relate the role of the marketing mix to the hospitality industry. Students will understand the marketing cycle and be able to devise a promotional campaign.

Employee engagement
Students will understand the concept of employee engagement and the key components. Students will be able to assess how employee engagement can have an impact on the overall business performance by introducing specific strategies and practices.

Training and CPD
Students will be able to use different methods for identifying the need for training in a hospitality setting. Students will understand how individuals learn in different ways and the importance of selecting the most effective training method. Students will then be able to plan, design, deliver and evaluate the effectiveness of a training session or program. The students will also be introduced to the concept of Continuous Professional Development and the need and relevance for it in a hospitality setting.
Food and beverage supply chain management
Students will understand supply chain systems and procedures, and how organisations use these to procure, produce and prepare food and beverages within the hospitality industry, both domestically and globally. This unit demonstrates how supply chain management is essential for efficient operation and for achieving a competitive edge.

Quality management
Students will be able to understand the concept of quality and quality management and apply it in a hospitality setting. Students will be able to analyse, evaluate and implement a quality management system in a hospitality organisation.

Events and conference management
Students will understand the operational issues that underpin successful events and conference management. This unit examines a wide range of events and discusses the processes and considerations involved.

Customer relations management
Students will understand the importance of Customer Relationship Management (CRM) to hospitality organisations and recognise the necessary processes to ensure its effectiveness.

Managing people
Students are able to gain an understanding of the key principles of management behaviour and a range of management styles, roles, responsibilities, characteristics and skills. Students will be able to understand the effectiveness of different organisation structures by studying the design and culture within a hospitality setting.

Current issues in HRM
Students will be able to understand the key principles of Human Resource Management (HRM) and the current issues Human Resource (HR) managers have to consider when carrying out their role and responsibilities. Students will also understand how current legislation has an impact on the HR function in Hotel and Hospitality Management.

Revenue management
Students will be able to understand what the key elements of revenue management are and how this affects the pricing of hotel bedrooms. Students will also be able to implement the practices of yield management in a hotel and set an overbooking policy.

Corporate social responsibility
Students will be able to understand key principles of Corporate Social Responsibility (CSR) and sustainable development. Students will learn about the impact hotels have on social, cultural and environmental factors and how the hotel industry can make a difference by implementing practices and procedures to be more sustainable.

Contemporary issues
Students will understand the nature and impact of current and potential Contemporary issues that affect the hospitality industry. This unit will demonstrate the need for organisations to be flexible and to adapt to rapidly changing environments and customer demands.

Business planning
Students will understand how to create a business plan for a hotel or hospitality organisation. Students will learn where the business is positioned in the current market, measure the performance and suggest opportunities for growth.
During the course of study for their diploma in Hospitality Management, students will gain skills in food and beverage supply chain Management, accounting and cost control, marketing in Hotel and leisure, and more. Upon successful completion of the course, students can pursue positions at hotels, restaurants, resorts, and other associated properties in the Hotel and Hospitality industry.
Course fees
What is included in the cost of my course?
University Top Up
Am I eligible for this progamme?
Level 4 module listing
Level 5 module listing
Career path
Course fees mobile
The Hotel and Hospitality Course has pricing options to study at level 4, level 5 or both and also has three modes of learning you can choose from:

Distance Learning
Blended Learning
Blended Learning Plus

A full description of each learning mode is available here.

Students can make payment using one of the following methods:

Credit or debit card*
Bank transfer
Paypal
G-Pay

Fees and what's included in each learning option are listed below in the Course Options section.

* Initial deposit is payment via STRIPE by Credit or Debit card or G-Pay. Contact us for other payment methods.
What is included in the cost of my course?
All course material, including online modules and written assignments
Bookable personal tutor support with 1-2-1 video conference sessions
Dedicated student support
Access to an online social learning forum
Access to Virtual Campus
Assignment marking and feedback

As we offer 3 different learning modes please see additional features in the price panel below
University Top Up
On completion of this course students have the opportunity to complete the third year of a degree programme (BA Top up) from a range of UK universities. The Top up programme can be studied online or on campus.

Students can apply to any university offering the BA Top up, listed below are some universities that offer the BA Top up programme in Hotel and Hospitality:

University of Derby
International Hospitality Business Management (Top-Up)

Bournemouth University
BA (Hons) International Hospitality & Tourism Management

University of Central Lancashire
Management in Hospitality BA – Top up

University of Sunderland
International Tourism and Hospitality Management (Top-Up) BSc (Hons)

University of Northampton
International Tourism Management (Top-Up) BA
Am I eligible for this progamme?
To enrol onto the level 4 course, you must be at least 18 and have a full secondary education. Before enrolling onto the level 5 course, you must have attained a level 4 or equivalent.
Level 4 module listing
Food and beverage operations
Students will gain an understanding of the processes involved in food and beverage operations, including practical aspects of food and beverage production and service.

Food safety and hygiene
Students will understand the need to comply with regulations and effectively manage procedures for ensuring food safety.

Hospitality and hotel housekeeping
Students will understand the role of the housekeeping department within a hospitality setting. This unit will identify the importance of the housekeeping department and the impact it has on the hospitality operation.

Customer service
Students will be able to understand the importance of a customer focused hospitality establishment in a competitive environment by carrying out research on customers’ requirements and expectations. Students will also gain skills to deliver excellent customer service and evaluate the benefits of exceeding customers’ expectations.

Front office operations
Students will understand the role of the front office department within a hospitality setting. This unit will identify the importance of the front office department and the impact it has on the overall hospitality operation.

Accounting and cost control
Students will understand the principles of costing within hospitality and the contents of key financial statements used, along with the basic accounting techniques used to produce and analyse them.
Global tourism and hospitality
Students will understand the size and scope of the global tourism and hospitality industry. The unit examines the influences that affect it and the growth of its brands within international markets.

Marketing
Students will be able to understand the key principles of the marketing concept and relate the role of the marketing mix to the hospitality industry. Students will understand the marketing cycle and be able to devise a promotional campaign.

Employee engagement
Students will understand the concept of employee engagement and the key components. Students will be able to assess how employee engagement can have an impact on the overall business performance by introducing specific strategies and practices.

Training and CPD
Students will be able to use different methods for identifying the need for training in a hospitality setting. Students will understand how individuals learn in different ways and the importance of selecting the most effective training method. Students will then be able to plan, design, deliver and evaluate the effectiveness of a training session or program. The students will also be introduced to the concept of Continuous Professional Development and the need and relevance for it in a hospitality setting.
Level 5 module listing
Food and beverage supply chain management
Students will understand supply chain systems and procedures, and how organisations use these to procure, produce and prepare food and beverages within the hospitality industry, both domestically and globally. This unit demonstrates how supply chain management is essential for efficient operation and for achieving a competitive edge.

Quality management
Students will be able to understand the concept of quality and quality management and apply it in a hospitality setting. Students will be able to analyse, evaluate and implement a quality management system in a hospitality organisation.

Events and conference management
Students will understand the operational issues that underpin successful events and conference management. This unit examines a wide range of events and discusses the processes and considerations involved.

Customer relations management
Students will understand the importance of Customer Relationship Management (CRM) to hospitality organisations and recognise the necessary processes to ensure its effectiveness.

Managing people
Students are able to gain an understanding of the key principles of management behaviour and a range of management styles, roles, responsibilities, characteristics and skills. Students will be able to understand the effectiveness of different organisation structures by studying the design and culture within a hospitality setting.

Current issues in HRM
Students will be able to understand the key principles of Human Resource Management (HRM) and the current issues Human Resource (HR) managers have to consider when carrying out their role and responsibilities. Students will also understand how current legislation has an impact on the HR function in Hotel and Hospitality Management.

Revenue management
Students will be able to understand what the key elements of revenue management are and how this affects the pricing of hotel bedrooms. Students will also be able to implement the practices of yield management in a hotel and set an overbooking policy.

Corporate social responsibility
Students will be able to understand key principles of Corporate Social Responsibility (CSR) and sustainable development. Students will learn about the impact hotels have on social, cultural and environmental factors and how the hotel industry can make a difference by implementing practices and procedures to be more sustainable.

Contemporary issues
Students will understand the nature and impact of current and potential Contemporary issues that affect the hospitality industry. This unit will demonstrate the need for organisations to be flexible and to adapt to rapidly changing environments and customer demands.

Business planning
Students will understand how to create a business plan for a hotel or hospitality organisation. Students will learn where the business is positioned in the current market, measure the performance and suggest opportunities for growth.
Career Path
During the course of study for their diploma in Hospitality Management, students will gain skills in food and beverage supply chain Management, accounting and cost control, marketing in Hotel and leisure, and more. Upon successful completion of the course, students can pursue positions at hotels, restaurants, resorts, and other associated properties in the Hotel and Hospitality industry.
Example Certificate Level 4
Example Certificate Level 5

How Will I Be Assessed ?

Assessment at The PBB Learning Academy is a very straightforward process:

After you have completed an online module, you will have an online assessment to complete. This assessment contains 30 multiple-choice questions. You will have one hour to complete these questions which are answered in sets of five so you will have plenty of time to review and edit your answers. After an hour the test will automatically time out.

After you have completed the test, your results will be displayed immediately. If you have passed, you will receive a Certificate of Completion. If you didn’t pass, you will receive a notification of a “refer’’ where you will be told how to retake a module assessment. You can complete these modules at your own pace, as there is no deadline to complete the course.

When the online modules have been successfully completed, you will then be able to take the final written assignments, provided by the PBB Academy, that test your knowledge and understanding of the modules. After successful completion of these eight assignments you will receive your Diploma (from the Awarding Organisation).

You will then be eligible to apply for progression onto a Top up course through a recognised UK university on campus or by distance learning.

Course Options

Firstly select the level at which you want to study either a single level or both levels one after the other. Secondly select the learning method that you wish to study the course, either by Distance Learning, Blended Learning or the Blended Learning Plus package.
Level 4
Level 5
Levels 4 & 5

LEVEL 4

Distance Learning
Package Includes

Online learning Materials
Webinars
Assessments
Module Certificates
Final ATHE certificate*
Tutorial Support
Online student forum
Full assignment feedback and support.
Virtual Campus
Recognised Ofqual Qualification
£1600
Enrol now >

LEVEL 4

Blended Learning

Package Includes all the benefits of the Distance Learning package
Plus

Real college experience in a virtual environment
Unlimited bookable Tutorial Support
Lessons in real time with a teacher
Personalised learning plan
Course induction
Personal tutor
Interview (via Zoom)
Real time discussions with other learners
1:1 lessons, Group lessons
University application support (incl UCAS)
Personal Statement support
Lessons recorded for playback
Recognised Ofqual Qualification
£2995
Enrol now >

LEVEL 4

Blended Learning Plus
Package Includes all the benefits of Blended Learning package.
Plus

Membership of the PBB Learning Hub with access to 100's of Continuing Professional Development courses


English as a Foreign Language support

Recognised Ofqual Qualification
£3145
Enrol now >

LEVEL 5

Distance Learning
Package Includes

Online learning Materials
Webinars
Assessments
Module Certificates
Final ATHE certificate*
Tutorial Support
Online student forum
Full assignment feedback and support.
Virtual Campus
Recognised Ofqual Qualification
£1600
Enrol now >

LEVEL 5

Blended Learning

Package Includes all the benefits of the Distance Learning package
Plus

Real college experience in a virtual environment
Unlimited bookable Tutorial Support
Lessons in real time with a teacher
Personalised learning plan
Course induction
Personal tutor
Interview (via Zoom)
Real time discussions with other learners
1:1 lessons, Group lessons
University application support (incl UCAS)
Personal Statement support
Lessons recorded for playback
Recognised Ofqual Qualification
£2995
Enrol now >

LEVEL 5

Blended Learning Plus
Package Includes all the benefits of Blended Learning package.
Plus

Membership of the PBB Learning Hub with access to 100's of Continuing Professional Development courses

English as a Foreign Language support

Recognised Ofqual Qualification
£3145
Enrol now >

LEVELS 4 & 5

Distance Learning
Package Includes

Online learning Materials
Webinars
Assessments
Module Certificates
Final ATHE certificate*
Tutorial Support
Online student forum
Full assignment feedback and support.
Virtual Campus
Recognised Ofqual Qualification
£1995
Enrol now >
Recommended

LEVELS 4 & 5

Blended Learning

Package Includes all the benefits of the Distance Learning package
Plus

Real college experience in a virtual environment
Unlimited bookable Tutorial Support
Lessons in real time with a teacher
Personalised learning plan
Course induction
Personal tutor
Interview (via Zoom)
Real time discussions with other learners
1:1 lessons, Group lessons
University application support (incl UCAS)
Personal Statement support
Lessons recorded for playback
Recognised Ofqual Qualification
£3295
Enrol now >

LEVELS 4 & 5

Blended Learning Plus
Package Includes all the benefits of Blended Learning package.
Plus

Membership of the PBB Learning Hub with access to 100's of Continuing Professional Development course

English as a Foreign Language support

Recognised Ofqual Qualification
£3445
Enrol now >

Have a question?

If you have concerns or questions you would like to discuss prior to enrolling on a course then please get in touch!
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